Welcome to YouVouch!
These Terms of Use (“Terms”) govern your access to and use of the YouVouch Website (the “Website”). These Terms are to be read together with any terms, conditions, or disclaimers provided in the pages of our website. Please review these Terms carefully.
This Website is owned and operated by YouVouch Ltd. (“YouVouch”, “we,” “us,” “our,” “ours”). We are a company registered in England and Wales with registered offices at 17 Kings Drive, Edgware, HA8 8ED.
These Terms apply to all users of the website, including, without limitation, users who are browsers, freelancers, employees, employers, customers, merchants, businesses, vendors, contributors of content, or any other user of the Website (“User,” you,” “your,” “yours”).
By using this Website, you are agreeing to comply with and be bound by these Terms. You are bound by these Terms even if you are using our Website and/or our services on behalf of another person or company. You must not use the Website if you do not agree to comply with and be bound by these Terms. If you do not agree to these Terms or our Privacy Policy, you are not authorized to access our Website or use any of the services on our Website.
By creating an account with us or by registering for our services, you agree to be bound by these Terms. If you do not agree to be bound by these Terms, you can close your account and no longer access any of our services.
Unless stated otherwise, this Website is free and available to Users who are at least 16 years of age or of the minimum legal age in your jurisdiction to form a valid contract. By continuing to use this Website, you represent and warrant that you meet all of these requirements. If you do not meet these requirements, you are not authorized to access our Website or use any of the services on our Website.
Use of the Website includes, without limitation, accessing, browsing or registering for the Website.
YouVouch is a platform designed to connect people through the use of YouVouch vouches, vouch lists, and groups. Vouch lists are lists of people that our registered Users vouch for with respect to a specific skillset. When you vouch for someone, you vouch for them based on your personal knowledge and/or your previous experience using their services. YouVouch lists are searchable by specialization or field, or by the network of people you know. Our platform allows you to vouch for someone, connect with a person vouched for by someone you know, or connect with someone vouched for by someone in the network of someone you know.
We take the concepts of referrals and introductions to a whole new level.
Through YouVouch, freelancers and other independent contractors can find work, and Users can find vetted talent to help them accomplish specific projects or tasks.
How do you know the freelancer is vetted? Because they've been referred by people you know, or by people who are known by the people you know. This platform and its underlying concepts of networking, referrals, vouches, and introductions only work, however, if Users agree to follow and abide by these Terms.
Everyone is welcome to sign up for YouVouch, subject to the requirements set out in these Terms.
In order to use our website, you agree that you are at least 16 years old or older, or of the minimum age in your jurisdiction to enter into and abide by these Terms without parental consent. You agree that all personal information you provide upon registering for our Services is legitimate and not comprised of false information, and that you are providing your real name and age upon registration.
By registering to YouVouch, you warrant that:
We reserve the right to suspend or terminate your access to the Website if you breach your undertakings in this clause.
All Users must register in order to access the Services provided by Us on this Website.
We make reasonable efforts to ensure that the Website is available to view and use 24 hours a day throughout each year; however, this is not guaranteed. The Website may be temporarily unavailable at any time because of server or systems failure or other technical issues, or reasons that are beyond our control, such as required updating, maintenance, or repair. Where possible, we will try to give you advance warning of maintenance issues but shall not be obliged to do so.
You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that persons who access the Website through your internet connection are aware of these Terms, and that they comply with them.
You also agree and warrant that you will not use the Website for any of the following purposes:
YouVouch is a platform designed to make the processes of networking, referrals and introductions easier and more convenient, minus the element of awkwardness.
For a Freelancer, you no longer have to reach out to your client and ask them for feedback or referrals. You can simply send your client a survey asking them to rate your services. This allows you to gain valuable feedback on how they feel about your services, your strengths, and the areas where you can grow. When a client vouches for you, it means that they are personally recommending your services to others, because they trust and rely upon you and they recommend that others do the same. Personal recommendations from present or former clients is one of the best ways to build your network and generate more work.
For clients, you no longer have to sit at your desk wracking your brains to try to put into words how you feel about the services of someone you've worked with. It's simple – you accomplish a survey that captures data on that person's strengths and weaknesses. And if you trust and vouch for that person to be hired by anyone else looking for a similar skillset, you can simply add them to your YouVouch List. No more awkward reviews, and no more recommending someone and having it feel like having to do more work that you don't have time for.
If you are a Registered User looking for someone to help you on a particular project or task, but you don't know anyone with those specific skills in your immediate circle, and you want someone reliable, trustworthy and professional, you can try looking for a potential candidate in Groups. Groups bring together lists of all Users' YouVouch lists, categorized by specialty or field. Simply join the Group as a member, and you will be able to view and access the vouch lists compiled by the other members of the group
Looking for a website designer but you don't know anyone who has web design skills? Look for the appropriate group, join the group as a member, and you will have access to and be able to look through the lists in the appropriate group to locate a web designer vouched for by someone you know, or someone they know. Using our platform, you can connect immediately and directly with that potential candidate, using our Website's introduction feature, and start building your own network of reliable and trustworthy workers and professionals.
Trust and Reputation are the foundation of our YouVouch lists. By vouching for someone, you are telling everyone that you find that person as reliable, trustworthy, and worth hiring for their services. When people hire someone based on your recommendation, and they echo your own positive feedback, your reputation and profile are enhanced.
Conversely, as a User who is a freelancer or an independent professional vouched for by someone, if you are able to generate more work and clients with the use of our platform, and those new clients begin adding you to their YouVouch lists, you can start building a reputation and trustworthiness score that can take your business and career to the next level. If you are looking to connect with and provide services to a client who is located halfway around the world, with no other chance to connect other than remotely, trust and reputation can go a long way. Trust and reputation can open doors for you that would otherwise have been closed.
The Website allows each Registered User to create lists of different professionals, specialists, experts, authorities, or any other skilled workers, whom they personally vouch for. Vouching for someone is premised upon reliability and trust. The person you vouch for is someone you rely upon to solve specific problems or handle specific projects under each field or industry, and vouching for them indicates that you trust them explicitly and implicitly.
Your reliability is impacted by your YouVouch lists. When people hire professionals or experts based on your YouVouch list, and they echo their feedback of that person by also putting them on their YouVouch list, you get a trust and credibility rating as someone whose personal recommendations are always worthwhile.
Want to give feedback to someone but not sure how ? Or maybe you want to ask a client for their feedback on their services but want to skip the awkwardness of doing so.
Surveys are designed to do just that. Send a simple survey to your client and they can provide their feedback by simply accomplishing your survey, without having to draft a review that may not fully capture how they feel about you and the work they did for you. As a freelancer, you also get substantial, data- based feedback on your strengths, and the areas you may need to work on. Maybe the results of surveys would allow you to focus your services on a particular strength or field that you truly enjoy, echoed by clients who loved your work and who loved working with you. If there is any area that you want to focus on but aren’t sure what you should work on, surveys provide you a legitimate review that enables you to better hone your skills, whether it be using a particular software, focusing on your client management skills, time management, or any other skills you want to build upon and add to your skillset.
YouVouch lists are designed to be both shareable and searchable. The beauty of our YouVouch lists are that they contain very useful information for anyone looking for a specific professional or skilled worker, whether it is someone to help you draft a contract, someone to help you with your CMS, someone to provide bookkeeping services, someone to help you with renovating your house, or even as simple as a babysitter for the next weekend. It is a one-stop shop for those looking for referrals, and those looking to market and advertise their services and gain more clients. Clients who vouch for you include you on their YouVouch list, which simplifies and fulfills the goal of networking on many different levels.
Once people find you on a YouVouch list, their next step is your profile. Your bio allows you to give people a bit more background on who you are, what you do, your likes and dislikes. You can share links to your personal website and social media accounts to allow people to cross check your references and discover more about the type of person you are. You can also use your profile to create a list of your services by category, to simplify and focus the types of services you offer, for which clients can reach out to you.
Your profile is also designed to be shareable across platforms. So if a customer is not yet a Registered User of YouVouch, it is a simple matter to direct them to your profile, invite them to join and create their User accounts, accomplish a survey and include you on their YouVouch list.
Networking often falls short when it comes to introductions. When searching for a specific professional or skillset, our platform provides you a list of recommended persons or referrals of freelancers or independent professionals recommended by people you know. You don’t have to reach out to the person who vouched for them, whether directly or indirectly, for an introduction. You can simply click on their link, give or ask for an introduction, and a connection is made.
Groups enhance the searchability function of our Website by bringing together groups of people, whether you are a specialist, professional, a skilled worker in a specific field or industry, or whether you are just looking for someone to help you with a project or task in the same field. By joining the Group, you can share your lists with other members of the Group. Conversely, you can also view the lists of the other members of the Group.
Say you are searching for an interior decorator, but no one in your network, or in your friends’ networks, vouched for someone with the specific skill set you need. You can go to Groups, look for and join the Group under the appropriate field or category, and then you can search the vouch lists of the other members in the same group. A search conducted within the group will generate a list of referrals of for you from others’ YouVouch lists, even if they are not in your immediate network. From there, you can begin to explore the Website’s Introduction feature, establish a connection, and grow your network.
“Intellectual Property” includes copyright(including design copyrights), trademarks, patent, database and other intellectual property rights and similar proprietary rights which include, (without limitation), all rights in software, design, materials, works, techniques, computer programs, source codes, data, technical information, trading business brand names, goodwill, service marks, the style or presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information, know - how and any research effort relating to YouVouch Ltd. , moral rights and any similar rights in any country(whether registered or unregistered and including applications for and the right to apply for them in any part of the world).
The software code contained in and related to the Website and the materials on the Website including text, images, videos, photographs and other materials are protected by Intellectual Property Rights owned by us and our licensors. You acknowledge that the Intellectual Property Rights in the Website and any software code used with and material supplied as part of the Website shall remain with us or our licensors.
By using this Website, you agree that other Users may share or disclose certain confidential information for the purposes of presenting, negotiating or delivering products and services. You agree to protect such confidential information from unauthorized use, and to treat such information received as confidential and or proprietary to the person sharing them to you, unless such information is stated to be otherwise, and you agree: (a) to maintain all such information in the strictest confidence; (b) to not use any such information for any purpose other than what was expressly authorized by its creator(s); (c) to not disclose any such information to third parties except as expressly authorized by its creator(s); and (d) to not copy or reproduce any of the information with the express permission of the creator(s), whether for profit or otherwise.
YouVouch Ltd. retains all of its intellectual property rights, inclusive of trademarks, logos, service marks, graphics, and all rights in connection with the Website and its contents, including, without limitation, the YouVouch trademark and the exclusive right to create derivative works. Trademarks and logos used in connection with the platform are the trademarks and logos of their respective owners. You agree that you will not(and will not assist or facilitate any third party to) otherwise reproduce, modify, copy, distribute, transmit, publish, display, commercially exploit or create derivative works from any of the materials on the Website.
Registered Users are granted the limited right to use the Website in accordance with these Terms of Use. We reserve all rights in connection with the Website and its contents, and you agree not to take any action inconsistent with such ownership interests.
Copying, downloading, storing or printing the materials on the Website for any reason other than personal use or as otherwise stated in this Terms is expressly prohibited. You agree that you will not use our Intellectual Property Rights in any way other than allowed under these Terms and any infringement by you of our Intellectual Property Rights will be a breach of these Terms.
You may download and/ or print one copy of our Website if it is for your own private use, or if it is to draw attention to the content of our website to members of your organisation.
You agree not to download or print pages of the Website for commercial use; alter the content of any webpage you download or print; or use any images, videos or photographs on the webpage without the accompanying text. You agree to keep intact any and all copyright and proprietary notices accompanying or attached to the materials on the Website you download, copy, store or print, and acknowledge us as the owners of the content of the Website.
We reserve the right to make changes to the information or materials on this Website at any time; temporarily or permanently change, suspend or discontinue any aspect of the Website, including the availability of any features, information, database or content or restrict access to parts of or the entire Website without notice or liability to you or any third party, refuse to post material on the Website, or remove material already posted on the Website
The views expressed by Users on the Website do not represent our views or values.
You agree to grant us an exclusive, royalty- free, fully paid up, irrevocable, worldwide ownership rights to use or edit any Feedback or Reviews of our Service(s). We are under no obligation to implement or publish any Feedback we may receive from our Users. We reserve the right to publish, edit or remove any reviews without notification to you.
You acknowledge that any review, feedback or rating which you leave may be published by us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or marketing materials.
You hereby grant us a licence to use, store, copy, make available to third parties, distribute and publish the content of any review submitted by you.
You further undertake that any review, feedback or rating that you write shall:
User Generated Content, or “UGC,” is content uploaded and/or added to our Website by any of our Users. By uploading to and creating content on our platform, you agree and warrant that any such content or information does not infringe or violate any intellectual property, proprietary, privacy, data protection or publicity rights of any person or persons, any state, federal, national or international laws, regulations, conventions or treaties, nor any third party’s terms and conditions or policies. You agree that you are solely responsible for the appropriateness or suitability of such content, and that you have obtained all rights, licenses and authority to use, reproduce, and or add and uploaded such content to our Website.
These Terms refer to and should be read together with our Privacy Policy, which also apply when using this Website.
Our Privacy Policy can be found at youvouch. com / privacynotice
We will request personal information from you whilst you use our website. This information will only be requested and processed in accordance with our Privacy Notice, which can be found at youvouch. com / privacynotice
We will act fairly in connection with personal information requested from you. When we request information we will alert you to our Privacy Notice, and unless the information is necessary for a reason specified in the UK General Data Protection Regulation(“UK GDPR”), we will only process it with your consent. Before receiving your information, we'll endeavour to provide the information required by the UK GDPR.
To provide increased value and convenience to our users, we may provide links to other websites or resources for you to access at your sole discretion and risk. You acknowledge and agree that, as you have chosen to enter the linked website, we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for:
We reserve the right to terminate or suspend your access to the Website immediately and without notice to you if:
The content on the Website is provided for general information only. It is not intended to be advice on which you should rely. It shall be your responsibility to ensure that any products, services or information available through the Website meet your specific requirements.
We attempt to ensure that the information available on the Website at any time is accurate. However, we do not guarantee the accuracy or completeness of material on this Website. We use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of them. We make no commitment to ensure that such material is correct or up to date.
THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATIONS OR ENDORSEMENTS MADE AND WE MAKE NO WARRANTIES OR GUARANTEES, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE(UNLESS OTHERWISE EXPRESSLY STATED IN THESE TERMS OR REQUIRED BY LAW).
We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of the Website or that it will be timely or error- free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs.
We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website and we accept no liability of any kind for any loss or damage from action taken in reliance on material or information contained on the Website.
You are responsible for maintaining appropriate anti- virus software on and appropriately configuring the technological devices, platform and computer programs you use to access the Website that are in your control. You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial - of - service attack, any viruses, Trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer equipment, computer programs, data or other proprietary material as a result of your use of the Website or you downloading any material posted or sold on the Website or from any website linked to it.
We are not responsible to you or to any third party for the content or the accuracy of the content which you or other users have posted or uploaded.
You agree to indemnify and hold us harmless against any claim or action brought by third parties, arising out of or in connection with any review, feedback or rating posted by you on the Website, including, without limitation, the violation of their privacy, defamatory statements or infringement of intellectual property rights.
You agree that we may disclose your identity to any third party who claims that content which you have posted or uploaded infringes their intellectual property rights or right to privacy or is defamatory.
In addition, we may report or disclose any breach that constitutes a criminal act to the relevant law enforcement authorities and disclose your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
We will not be liable, in contract or tort or otherwise for the below mentioned losses where they have arisen from use of or inability to use the Website, or use of or reliance on any material or content displayed on the Website or on any linked websites:
YOU AGREE TO FULLY INDEMNIFY AND HOLD US, OUR OFFICERS, DIRECTORS, EMPLOYEES AND SUPPLIERS, HARMLESS, IMMEDIATELY ON DEMAND, FROM AND AGAINST ALL CLAIMS, INCLUDING BUT NOT LIMITED TO LOSSES(INCLUDING LOSS OF PROFIT, REVENUE, GOODWILL OR REPUTATION), COSTS AND EXPENSES, INCLUDING REASONABLE ADMINISTRATIVE AND LEGAL COSTS, ARISING OUT OF ANY BREACH OF THESE TERMS BY YOU, OR ANY OTHER LIABILITIES ARISING OUT OF YOUR USE OF THIS WEBSITE OR ANY OTHER PERSON ACCESSING THE WEBSITE USING YOUR PERSONAL INFORMATION WITH YOUR AUTHORITY AND / OR PERMISSION.
YOU AGREE TO FULLY REIMBRSE US, OUR OFFICERS, DIRECTORS, EMPLOYEES AND SUPPLIERS FOR ALL LOSSES(INCLUDING LOSS OF PROFIT, REVENUE, GOODWILL OR REPUTATION), COSTS AND EXPENSES, INCLUDING REASONABLE ADMINISTRATIVE AND LEGAL COSTS, ARISING OUT OF ANY BREACH OF THESE TERMS BY YOU, OR ANY OTHER ACT OR OMISSION BY YOU IN USING THE WEBSITE OR BY ANY OTHER PERSON ACCESSING THE WEBSITE USING YOUR PERSONAL INFORMATION WITH YOUR AUTHORITY AND / OR PERMISSION THAT RESULTS IN ANY LEGAL RESPONSIBILTIY ON OUR PART TO ANY THIRD PARTY.
This website makes use of cookies: text files containing small amounts of information which are downloaded to your device when you visit a website. The website can subsequently retrieve the cookie, which provides useful information. For more information about our cookie usage, please see our Privacy Notice which can be found at app. youvouch. com/privacy.
This Website is controlled and operated in the United Kingdom.
These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally be resolved by arbitration. Unless otherwise expressly and mutually agreed upon by the parties, such disputes shall be put to arbitration in England, with its seat in London, in accordance with the Arbitration Act 1996 or any statutory modification or re- enactment thereof, and under the LCIA Rules, which Rules are deemed to be incorporated by reference into this clause.
In the unlikely event that such a dispute becomes a legal proceeding, and if you are a business, the courts of England and Wales shall have exclusive jurisdiction. If you are a consumer, these Terms are governed by the laws of England and Wales and you can bring legal proceedings in the courts of England and Wales. If you live in Scotland you can bring legal proceedings in either the courts of Scotland or England and Wales. If you live in Northern Ireland you can bring legal proceedings in either the courts of Northern Ireland or England and Wales. If you live in an EU country, you can bring legal proceedings in either the courts of your home country or England and Wales.
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